Last updated: August 22, 2026
This Privacy Policy explains how Nandi Automobiles (“the Company,” “We,” “Us,” or “Our”) collects, uses, shares, stores, and protects personal data when You visit or use nandiautomobiles.in and its related pages, product catalogue, and enquiry forms (together, the “Service”), or when You contact Us by phone, email, or WhatsApp.
We process personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000, and other applicable laws, as and when applicable to Our processing activities.
This Privacy Policy describes the personal data We may collect, the purposes for which We process it, how We may share it, how long We retain it, and the rights available to You.
1. Definitions
For the purposes of this Privacy Policy:
- “Company,” “We,” “Us,” or “Our” refers to Nandi Automobiles, Choubetya More, beside NH14, Bankadaha Bishnupur, Bankura, West Bengal 722164, also operating a showroom at Lapuria, Hetagara, West Bengal 722164.
- “Data Principal” means the individual to whom personal data relates.
- “Data Fiduciary” means the person or entity that determines the purpose and means of processing personal data. For the purposes of this Privacy Policy, Nandi Automobiles is the Data Fiduciary where applicable.
- “Personal Data” means any data about an individual who is identifiable by or in relation to such data.
- “Device” means any device used to access the Service, including a computer, mobile phone, tablet, or similar device.
- “Cookies” means small data files stored on Your Device when You visit a website.
- “Service Provider” means a third party that processes data on Our behalf to provide services such as website hosting, maintenance, communication, payment processing, or analytics, where applicable.
- “Usage Data” means information collected automatically through the use of the Service or its supporting infrastructure.
- “Website” means Nandi Automobiles’ website, accessible at https://nandiautomobiles.in.
- “You” or “Your” means the individual accessing or using the Service.
2. Information We Collect
2.1 Personal Data You Provide
When You submit an enquiry, request a callback, contact Us through the Website, or otherwise communicate with Us, We may collect information such as:
- Name
- Phone number
- Email address
- Enquiry or message content
- Product or service details You are interested in
- Vehicle make, model, or other vehicle information You voluntarily provide
- Information relating to purchases, invoices, warranty claims, or customer support requests, where applicable
- Any other information You voluntarily provide to Us
You should avoid providing sensitive or unnecessary personal information through enquiry forms or other communication channels unless it is required for the specific service You are requesting.
2.2 WhatsApp and Phone Communications
Our Website may provide links or buttons that allow You to contact Us through WhatsApp or by telephone.
If You contact Us through WhatsApp, We may receive the information and messages that You provide to Us through that service. Your use of WhatsApp is also subject to WhatsApp’s applicable terms and privacy policy.
If You contact Us by telephone, We may receive and retain information that You provide during the communication where reasonably necessary to respond to Your enquiry, provide customer support, process a request, or maintain business records.
2.3 Usage Data
When You access the Website, certain technical information may be collected automatically by Our hosting, security, analytics, or other technical service providers, where applicable.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring or exit pages
- General usage and diagnostic information
The actual information collected depends on the technologies and services enabled on the Website.
2.4 Cookies and Similar Technologies
We may use cookies and similar technologies for purposes such as:
- Essential cookies — required for basic Website functionality, security, and operation.
- Functional cookies — used to remember certain preferences or settings.
- Analytics cookies — used, where enabled, to understand how visitors use the Website and improve its performance.
Where applicable law requires consent for non-essential cookies or similar technologies, We will seek that consent before using them for the relevant purposes.
You may also manage or disable cookies through Your browser settings. Disabling certain cookies may affect some Website functionality.
3. How We Use Personal Data
We may process Personal Data for the following purposes:
- To respond to enquiries about products, pricing, availability, fitment, and services
- To respond to callback requests
- To provide customer support
- To handle complaints and warranty-related requests
- To process or coordinate purchases and services requested by You
- To coordinate pickup or delivery where applicable
- To communicate with You regarding an enquiry or service You have requested
- To maintain customer and business records
- To operate, maintain, secure, and improve the Website
- To understand Website usage and diagnose technical problems
- To prevent fraud, misuse, security incidents, or unlawful activity
- To comply with applicable legal, tax, accounting, regulatory, or governmental requirements
- To establish, exercise, or defend legal claims
Where We rely on Your consent for a particular processing activity, You may withdraw that consent in accordance with applicable law.
If You have separately opted in to receive promotional communications, We may send information about products, offers, or promotions. You may opt out of such communications at any time through the available unsubscribe mechanism or by contacting Us.
4. How We Share Personal Data
We do not sell Your Personal Data.
We may share Personal Data where reasonably necessary for the purposes described in this Privacy Policy, including with:
Service Providers
We may share information with service providers that assist Us with:
- Website hosting
- Website maintenance and technical support
- Security
- Communication services
- Analytics, where applicable
- Other services necessary to operate Our business
Such providers may process Personal Data on Our behalf and are expected to handle it in accordance with applicable requirements.
Brand or Warranty Partners
Where necessary to process a warranty, product-support, or related request, We may share relevant information with authorised manufacturers, distributors, or brand partners.
This may include relevant tyre, battery, lubricant, or automotive product manufacturers or distributors.
Legal and Regulatory Authorities
We may disclose Personal Data where required or permitted by applicable law, including in response to lawful requests from courts, government authorities, regulators, or law-enforcement agencies.
Business Transactions
If Nandi Automobiles is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, Personal Data may be transferred as part of that transaction where legally permitted and subject to applicable requirements.
With Your Consent
We may share Personal Data for another purpose where We have informed You of that purpose and obtained Your consent where required by applicable law.
5. Data Retention
We retain Personal Data only for as long as reasonably necessary to fulfil the purpose for which it was collected, comply with applicable legal obligations, resolve disputes, enforce agreements, protect Our legitimate business interests, or otherwise as permitted or required by applicable law.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
As a general guideline:
| Category | Retention approach |
|---|---|
| Enquiry and customer-support information | Retained for as long as reasonably necessary to respond to the enquiry, provide support, maintain relevant business records, and resolve disputes |
| Purchase and invoice records | Retained for the period required or reasonably necessary for applicable tax, accounting, legal, and business-record requirements |
| Warranty records | Retained for the period reasonably necessary to administer warranties, resolve related claims, and comply with applicable legal or business requirements |
| Website and technical information | Retained for a period reasonably necessary for security, analytics, troubleshooting, and operational purposes |
| Marketing consent and opt-out records | Retained as reasonably necessary to maintain records of consent and honour Your marketing preferences |
Where applicable law requires Us to retain information for a longer period, We will retain it for the required period.
When Personal Data is no longer required, We may delete, anonymise, or securely dispose of it, subject to applicable legal and technical requirements.
6. Your Rights
Subject to applicable law and the applicable commencement of relevant provisions, You may have rights in relation to Your Personal Data, including:
- The right to obtain information about the processing of Your Personal Data
- The right to access information or a summary of Personal Data processed about You, as applicable
- The right to request correction or updating of inaccurate or incomplete Personal Data
- The right to request erasure of Personal Data where permitted by applicable law
- The right to withdraw consent where processing is based on consent
- The right to nominate another individual to exercise Your rights in accordance with applicable law
- The right to raise a grievance regarding Our processing of Your Personal Data
Some rights may be subject to exceptions or limitations under applicable law, including where We are required to retain information for legal or regulatory purposes.
To exercise an applicable right or raise a privacy-related grievance, please contact Us using the details provided in Section 12.
7. Children’s Privacy
For the purposes of the DPDP Act, a child means an individual who has not completed 18 years of age.
Where the applicable provisions of the DPDP Act and Rules require verifiable consent of a parent or lawful guardian before processing a child’s Personal Data, We will follow the applicable requirements.
We do not knowingly request unnecessary Personal Data from children through Our Website.
If You believe that a child has provided Personal Data to Us in circumstances where the required parental or guardian consent was not obtained, please contact Us so that We can review the information and take appropriate action.
8. Data Security
We take reasonable technical and organisational measures designed to protect Personal Data against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, We cannot guarantee absolute security of Personal Data.
9. International Processing and Data Transfers
Some of Our service providers or technology providers may process Personal Data from locations outside India.
Where Personal Data is processed outside India, We will take reasonable steps to ensure that such processing is carried out in accordance with applicable Indian law and any applicable requirements relating to cross-border processing.
10. Third-Party Websites and Services
The Website may contain links or integrations to third-party websites or services, including communication platforms such as WhatsApp.
Those third parties operate independently from Nandi Automobiles and may have their own terms and privacy policies.
We encourage You to review the privacy policies of third-party services before providing them with Personal Data.
We are not responsible for the privacy practices of third-party websites or services that We do not operate or control.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in Our business, Website, data-processing practices, technology, or applicable laws.
When We make changes, We will update the “Last updated” date at the top of this page.
Where appropriate, We may provide additional notice of material changes through the Website or other reasonable communication channels.
12. Contact Us
If You have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a privacy-related grievance, You may contact Us at:
Nandi Automobiles
Email: www.uttam68p3267@gmail.com
Phone: +91 97320 83424
Postal Address: Choubetya More, beside NH14, Bankadaha Bishnupur, Bankura, West Bengal 722164
Website: https://nandiautomobiles.in/contact/
We will review and respond to privacy-related requests and grievances in accordance with applicable law.
Where applicable law provides for escalation of an unresolved grievance to the Data Protection Board of India or another competent authority, You may use the applicable statutory mechanism.
13. Related Terms
Please also review Our Terms and Conditions for information relating to Your use of the Website, products, services, and other applicable terms.
